New Equilibre
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Our commitment
eco-responsible

A responsible, no-over-promise approach

Combining product design, manufacturing, logistics, and distribution isn’t always compatible with an environmentally friendly approach. At New Equilibre, we don’t claim to be activists, but rather take a clear-eyed and responsible approach. As a 100% e-commerce brand, distributed exclusively online via our official website, we have chosen to reduce our environmental impact at every possible stage by prioritizing sustainable, consistent, and well-managed solutions.

Controlled and reasoned production

The New Equilibre insoles are manufactured in France, with European partners selected for their expertise and commitment to quality. This geographical proximity helps to limit unnecessary transport, guarantee better traceability of materials, and maintain a high level of standards in the manufacturing processes.

Recycling and responsible waste management

In the context of production, particular attention is paid to the management of waste from electronic equipment. Our industrial partners are involved in approved collection and treatment channels for waste electrical and electronic equipment (WEEE) to limit their environmental impact and promote their recycling.

A 100% e-commerce brand

New Equilibre is an exclusively online brand. This choice allows us to limit intermediaries, unnecessary logistical flows, and the footprint associated with physical distribution networks.

Electronic invoicing

All orders, invoices, and documents are sent exclusively via electronic mail, reducing paper usage and simplifying communication with our clients.

Low-carbon logistics choices

We have chosen to work with European manufacturers and materials. Beyond the quality and consistency of production, this choice significantly reduces the carbon footprint associated with long-distance imports. While low-cost production from Asia is widespread in the podiatry sector, it involves massive transportation and a high environmental footprint, which is not compatible with a responsible approach. New Equilibre favors closer, more coherent, and more sustainable production.

More environmentally friendly packaging

We have chosen to work with European manufacturers and materials.
New Equilibre insoles are packaged in recycled paper packaging. This choice helps to limit the use of single-use plastics and reduce the amount of non-recyclable waste generated by shipping orders. Each packaging evolution is designed to balance product protection, perceived quality, and reduction of environmental impact. New Equilibre favors production that is closer, more consistent, and more sustainable.

An ever-evolving approach

We have chosen to work with European manufacturers and materials. Eco-responsibility is not a fixed state, but a progressive approach. At New Equilibre, we continue to evaluate our practices, optimize our production and distribution choices, and adapt our processes to reduce our environmental impact, without compromising the quality of our insoles.
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        Size Guide
        Tops

        METHOD 1: Measure Your Clothes

        Length
        Place the end of the ribbon next to the collar at the top of the product (highest point of the shoulder). Pull the measuring tape down to the bottom of the product.

        B. Width
        Place the end of the ribbon at the underarm seam and pull the ribbon through the product to the opposite underarm seam.

        Top size guide
        Size NE Length (cm) Width (cm)
        S 70 50
        M 72 53
        L 74 56
        XL 76 59
        2XL 78 62

        METHOD 2: Measure Yourself

        Length
        Measure from the end of the collar (highest point of the shoulder) to the bottom of your garment.

        B. Chest
        Measure your bust at the fullest part. Keep the tape horizontal.

        Custom Measurements Top Size Guide
        Size NE Length (cm) Chest width (cm)
        S 70 76-85
        M 72 86-95
        L 74 96-105
        XL 76 106-115
        2XL 78 116-125

        14 days,
        Money-back guarantee

        At New Equilibre, we believe it's impossible to know if a pair of insoles is right for you without trying them in real life. Sometimes it takes a few days to adjust.

        That's why we decided to go further: You can try our insoles for 14 days, even if they've been worn – and if you're not completely satisfied, we'll refund you.

        We designed our products with high standards: premium materials, optimal support, cushioning technology, and ergonomic design. We know that once worn, they will be adopted.

        Our promise is simple: Try risk-free, decide freely.

        Try them today, without hesitation: your feet will thank you!

        View exchange, return, and refund conditions

        Return form

        Important before requesting a return:


        New Equilibre insoles are designed to actively support your arches. During the first few days of use, it is therefore common to feel:
        • A feeling of a “lump” under the foot
        • unusual pressure in the arch of the foot
        • a different feeling from your old insoles or shoes

        In the vast majority of cases, it's simply the foot adjusting to the rebalancing of the support. This sensation gradually disappears after a few hours or days of wear. We therefore recommend a trial period of a few days before any return request.

        You get a 14-day trial to test your insoles under real-use conditions.
        However, if you experience significant and persistent pain, you should not force yourself to wear the insoles. In rare cases, this could be due to an incorrect shoe size or a morphological adaptation issue. Our team remains available to assist you if needed.
        Need help choosing your insoles?


        We will ask you a few questions to determine which insoles best suit your needs.


        Estimated time: 2 minutes
        Thank you for your answers.
        Please provide your contact information so we can get back to you as soon as possible.
        The New Equilibre team wishes you a great day!

        New Equilibre

        High-tech orthopedic insoles, developed by French orthopedists.,
        which have required over 35 years of research and in-house testing.

        Made in France
        Made in France

        New Equilibre's orthopedic insoles are a subsidiary of Forlini Orthopédie. They adapt to all morphologies, flat or hollow feet, valgus or varus feet, and to all types of footwear, for the city, for work and for sport.

        Musculoskeletal system relieved

        The concept is based on thermoformed insoles molded onto perfectly balanced, physiological foot modules. So when your feet rest on New Equilibre orthopedic insoles, your whole posture is stabilized.

        The molded shape of New Equilibre insoles increases the supporting areas of your feet on the ground and redistributes your body's weight over a larger surface. All areas of your foot are thus supported by the insole, and it is this maximum support that relieves all your plantar pain and that of your entire spine.

        Stability gain

        New Equilibre orthopedic insoles stabilize your heel with their integrated heel cups at the back of the insole. They also stabilize your midfoot with internal and external arch supports and forefoot support. Finally, they harmoniously distribute pressure across your metatarsal heads. The forefoot is also more stable, thus promoting excellent foot propulsion.

        It's very important to realize that our feet support our entire skeleton within a few square centimetres.
        New Equilibre insoles allow your body to regain its lost balance.

        Resting joint positions

        With the foot stabilized, the ankle, knee, hip and spine are relieved of stress.

        Spreading your body's weight over a larger surface area reduces the fatigue of muscles and tendons. This increases their capacity for recovery and facilitates good performance by all musculo-tendinous groups.

        Size Guide

        To help you choose your size, we recommend removing the original removable insole from your shoes, and measuring from heel to toe.

        Next, compare the size of your original insole with the Insole size New Equilibre via the table below. Then select the corresponding size when ordering.

        Size Guide

        Delivery Options

        For deliveries to France:

        Standard Delivery (Colissimo)
        from the
        		Offer from €80 purchase
        Express Delivery (Colissimo)
        from the
        		5,00€
        Urgent Delivery (Chronopost)
        from the
        		21,00€

        For deliveries outside of mainland France:
        Read more >